Last updated: [PLACEHOLDER: date]
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website located at sprayfoamremovalcompany.co.uk (the “Website”), operated by [PLACEHOLDER: Spray Foam Removal Company Ltd, Company Number XXXXXXXX, Registered in England and Wales, Registered Address: TBD] (“we”, “us”, “our”).
By accessing or using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree with any part of these Terms, you must not use the Website.
These Terms should be read alongside our Privacy Policy, which governs how we handle your personal data.
2. About Our Service
We provide an information resource and a managed matching service that connects UK homeowners with vetted specialist spray foam removal contractors (“Specialists”) in our partner network.
It is important to understand the nature and limits of our role:
- We are not a spray foam removal contractor. We do not carry out any removal work ourselves. We do not employ the Specialists.
- The contract for removal services is between you and the Specialist directly. Once we have introduced you to a Specialist, any agreement you enter into for removal work — including pricing, scope of work, timing, warranties and payment terms — is a matter between you and that Specialist.
- We operate a due-diligence process before introducing Specialists to homeowners. Details of our vetting process are set out on our vetting process page. Vetting represents the application of checks at the time of assessment; it does not constitute an endorsement, warranty or guarantee of any specific outcome.
- We arrange independent RICS-verified certificates through independent RICS-qualified surveyors as part of our managed service. These surveyors are independent third parties; the certification is their professional assessment and not ours.
3. No Guarantee of Outcomes
We cannot and do not guarantee that removal of spray foam insulation will result in mortgage approval, a successful remortgage application, lender acceptance of a property, approval for equity release, or any other specific financial outcome.
Mortgage and lending decisions are made solely by lenders based on their own internal criteria, which are outside our control and which change over time. We do not have any influence over lender policy or individual lending decisions.
The information and guidance provided on this Website, including our blog, guides and articles, is general information only. It does not constitute financial advice, mortgage advice, legal advice or professional property advice. You should not rely on any content on this Website as a substitute for professional advice tailored to your individual circumstances.
For mortgage guidance, please consult a qualified, independent mortgage broker who is authorised and regulated by the Financial Conduct Authority (FCA). For legal matters, please consult a qualified solicitor.
4. Accuracy of Information
We take reasonable care to ensure that the information published on this Website is accurate and up to date at the time of publication. However:
- The spray foam and mortgage sector is subject to frequent change, including changes to lender policies, government schemes and industry standards. We cannot guarantee that all information remains current at the time you read it.
- Price ranges and cost guides are indicative only. Actual costs depend on the specific property, foam type, access requirements and the Specialist engaged. A site survey is required before a fixed price can be provided.
- No content on this Website should be relied upon as professional advice. You should always verify important information — including current lender policies — directly with the relevant lender or with a qualified mortgage broker.
5. Limitation of Liability
To the fullest extent permitted by applicable law:
- We exclude all liability for any indirect, consequential, special or punitive loss or damage arising out of or in connection with your use of this Website or our services, including but not limited to loss of profit, loss of revenue, loss of anticipated savings, loss of opportunity, loss of goodwill, or loss of data.
- We are not liable for any loss or damage arising from your reliance on information published on the Website without obtaining independent professional advice.
- We are not liable for the acts, omissions, workmanship, conduct or advice of any Specialist introduced through our matching service. Your contract with the Specialist is separate from your use of our Website and our matching service.
- Our total liability to you for any claim arising out of or in connection with our services or these Terms is limited to [PLACEHOLDER: specified monetary amount or circumstances — legal review required].
Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited by English law.
6. Third-Party Links
This Website may contain links to third-party websites, including websites of Specialists, trade bodies, government bodies and other organisations. These links are provided for your convenience and information only.
We do not control the content of third-party websites and are not responsible for it. The inclusion of a link to a third-party website does not constitute an endorsement of that website or its operator. We recommend that you review the terms and privacy policies of any third-party website you visit.
7. Intellectual Property
All content published on this Website — including text, articles, guides, graphics, logos, images and data compilations — is owned by [PLACEHOLDER: Spray Foam Removal Company Ltd] or its content licensors and is protected by copyright and other intellectual property laws.
You may view, print or download content from the Website for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright and other proprietary notices. You must not reproduce, distribute, publish, display, transmit or otherwise use content from this Website for any commercial purpose without obtaining our prior written permission.
Nothing in these Terms grants you any licence to use our trade marks, logos or brand names.
8. User Conduct
When using this Website, you agree that you will not:
- Use the Website for any unlawful purpose or in any way that breaches any applicable local, national or international law or regulation
- Use the Website in a way that is fraudulent, harmful, threatening, abusive, harassing, defamatory or otherwise objectionable
- Transmit any unsolicited or unauthorised advertising or promotional material
- Knowingly introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful
- Attempt to gain unauthorised access to the Website, the servers on which it is stored, or any server, computer or database connected to the Website
- Use the Website in any way that could damage, disable, overburden or impair it, or interfere with any other user’s use of the Website
9. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England and Wales.
You and we both agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any legal dispute arising out of or in connection with these Terms.
[PLACEHOLDER: If the Website’s services are to be offered in Scotland or Northern Ireland, please confirm with legal adviser whether any jurisdiction carve-outs or consumer protection provisions require amendment to this clause.]
10. Controller Identity
The Website is operated by:
[PLACEHOLDER: Spray Foam Removal Company Ltd]
Company Number: [PLACEHOLDER: XXXXXXXX]
Registered in England and Wales
Registered Address: [PLACEHOLDER: TBD]
Email: [PLACEHOLDER: hello@sprayfoamremovalcompany.co.uk]
11. Changes to These Terms
We reserve the right to amend these Terms at any time. When we make changes, we will update the “Last updated” date at the top of this page. Where changes are material, we may also provide a more prominent notice on the Website.
Your continued use of the Website after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the Website.
We recommend that you bookmark this page and review it periodically.
12. Contact
If you have any questions about these Terms and Conditions, please contact us:
[PLACEHOLDER: Spray Foam Removal Company Ltd]
[PLACEHOLDER: Registered Address — TBD]
Email: [PLACEHOLDER: hello@sprayfoamremovalcompany.co.uk]